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Hp13 5qd

Reported in the Blocked drain category anonymously at 17:33, Wednesday 12 August 2020 ; (there is no pin shown as the user did not use the map)

Received by Buckinghamshire Council moments later

URGENT entire garage flooded, water also into front door as there drain protects our house no 8 from flooding. Please help. There is more rain due every day this week and this has to be sorted ASAP please!!!

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Updates

  • Thank you for your report which is currently under review.
    We will investigate this and if you have provided an email address, we respond to you within 10 working days.
    We will continue to update you by email (if provided) when your report reaches key stages.
    IMPORTANT: To report anything dangerous, please call us on: 01296 382416 (09:00 – 17:30 Mon-Thurs, 09:00 – 17:00 Friday) or 01296 486630 (out of hours and weekends).
    Regards
    Transport for Buckinghamshire

    Posted by Buckinghamshire Council at 17:33, Wednesday 12 August 2020

  • We have contacted you separately regarding this, and this enquiry is now closed.
    Regards
    Transport for Buckinghamshire

    State changed to: Closed

    Posted by Buckinghamshire Council at 12:52, Tuesday 18 August 2020

  • State changed to: Open

    Updated by Buckinghamshire Council at 16:40, Thursday 20 August 2020

  • YOU HAVE NOT FIXED THIS. You promised to do this by END AUGUST. We have HUNDREDS OF POUNDS of damages due to flood caused by this blocked drain. We reported this back in May - you keep promising but never do it. We have LOADS OF SANDBAGS blocking our drive to stop the water and can't use the drive. HOW COULD YOU CLOSE THIS WHEN YOU HAVE NOT DONE ANYTHING. Please reopen and fix this ASAP - it is just an amount of time before we have more rain and more problems.

    Posted anonymously at 00:42, Thursday 10 September 2020

  • WHY IS BUCKS COUNCIL IGNORING THIS WHEN WE FIRST REPORTED IT IN MAY?? WE HAVE SANDBAGS BLOCKING OUR DRIVE AND CANNOT USE IT - WE NEED THIS FIXED ASAP - WE HAVE HAD HUGE DAMAGE AND WILL GET IT AGAIN UNLESS YOU FIX THIS ASAP - PLEASE CALL ME ON 0744-6081-744 ASAP please

    Posted anonymously at 11:29, Monday 21 September 2020

  • I just got another email saying that you will close this ticket AGAIN for the 3rd time.

    URGENT - PLEASE DO NOT CLOSE THIS TICKET - you have done that TWICE already since MAY and NOTHING HAPPENS and our GARAGE FLOODED AS A RESULT- it can only be closed when the drain is unblocked. - period. Do not try and improve your stats by closing tickets when you NEVER ACTUALLY RESOLVE THE PROBLEM.

    This is serious DO NOT CLOSE IT.

    Please confirm by return that you are NOT closing this and give me the date that the drain will finally, once and for all, be dealt with.

    A reminder - WE CANNOT USE OUR DRIVE BECAUSE IT IS BLOCKED WITH SANDBAGS.

    Posted anonymously at 13:51, Tuesday 22 September 2020

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