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Dean Street Car Park, Marlow

Reported via mobile in the Problem with an on-street parking machine category anonymously at 08:36, Tuesday 22 February 2022

Received by Buckinghamshire Council moments later

Having following the instructions to pay for parking yesterday evening, the machine didn’t issue a parking ticket for display and printed a void receipt. I therefore tried the RingGo App and paid for my parking online. However this morning, I have been charged twice so the pay machine charged my card without issuing a ticket. I have copies of the void receipt etc so please advise how I can get a refund? The machine needs to be looked at asap as other’s had the same issue.

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Updates

  • Thank you for your report regarding a faulty pay machine, this has been passed to the Parking Services Team.

    An officer will carry out an inspection and arrange to have the issue resolved as soon as possible.

    IMPORTANT: If you consider this to be dangerous or an emergency, please call us on 0300 131 6000
    Otherwise, by submitting the report online we will deal with it in line with our agreed timescales.

    Regards
    Buckinghamshire Council

    Posted by Buckinghamshire Council at 08:36, Tuesday 22 February 2022

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