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RingGo Parking app problem

Reported via mobile in the Problem with an on-street parking machine category by Alan Bootj at 12:56, Wednesday 29 June 2022

Received by Buckinghamshire Council moments later

The app doesn’t allow you to extend your parking stay despite being able to pay for up to three hours. Surely it makes sense to be able to add time to your? Also you can’t visit in the AM and come back to park in the same car park more than four hours later. Why not? Are you trying to kill off local businesses? And limit council revenue? This needs to change please

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Updates

  • Thank you for your report regarding a faulty pay machine, this has been passed to the Parking Services Team.

    An officer will carry out an inspection and arrange to have the issue resolved as soon as possible.

    IMPORTANT: If you consider this to be dangerous or an emergency, please call us on 0300 131 6000
    Otherwise, by submitting the report online we will deal with it in line with our agreed timescales.

    Regards
    Buckinghamshire Council

    Posted by Buckinghamshire Council at 12:56, Wednesday 29 June 2022

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